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F.A.Q

1. About register
Sign up for an account now and start benefiting from faster checkout and more site features.

*fast check out
When you register with 9A9Z.com, your order checkout moves into the fast lane. Receive your currency and items more quickly and easily than ever.

* Order Tracking
By registering, you may follow your order online easily, and are even able to schedule a time for delivery. All the transaction will be recorded to your account and can be easily checked at anytime.

*Check here to get your account

 

 2About payment

1. What forms of payment does 9A9Z.com accept?
We accept payment through a Paypal account: or Checking account with a CONFIRMED shipping address.

Sending a payment without a CONFIRMED shipping address will be at your own risk as we will not make delivery unless we received your confirmed shipping address . We reserve the right to reject your payment if it is sent through a Paypal account without a CONFIRMED shipping address.

NOTE: For larger orders we may require a Western union as payment. Please contact us via Live Help on how to send us money for Western Union payment.

2. How long does it take for my payment at www.paypal.com to be processed?
E-check ?Processing takes up to a 4 business day wait until the funds have cleared.

Paypal account balance ?Processing is instantaneous and delivery can be made anytime after we receive the payment in our account.

After you have sent your payment information, Paypal will inform us regarding your payment by forwarding a receipt to us. We will contact you to arrange for delivery once we have verified all your details.

 

PayPal

1. What is PayPal and how does it work?
Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you may send money to your Paypal account from your bank account and begin to use to make purchases online from websites such as amazon.com, eBay and of course IGE. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.

2. My shipping address is not confirmed. How can I confirm my shipping address?
Go to www.Paypal.com and click on help , use keyword confirm shipping address in the help search box .

3. I forgot to include my Confirmed shipping address. What Should I do?
Please visit www.Paypal.com and log into the same Paypal account that you placed your order from. Click on the send money' tab and input

4. Why is my shipping address unconfirmed?
PayPal uses an Automated Verification System to verify credit card billing addresses that are entered on the system. An address is confirmed if it is associated with a credit card or can be independently verified by PayPal. Gift Addresses and addresses associated with a Switch or Solo debit card cannot be confirmed. Currently, our system cannot verify most non-U.S. credit card billing addresses.

These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that

these safety precautions are in the interest of all our members.

5. I am using Paypal Mastercard. Why can't I process the payment?
Paypal is having some problems in processing funds through Mastercard payment. We will accept VISA payment on this site at the moment.

 

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E-checks

1. What is a pending e-check, and why do I need to wait for it to clear?

A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to OFORU's account and then delivery can take place immediately thereafter.

2. How do I avoid sending an e-check?
An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option is currently selected for your payment, and what payment options your account supports.

3.I've sent an e-check, but I did not mean to. How do I cancel it?
If you have mistakenly sent a pending e-check, you may log onto our live chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives can guide you through this process and will answer any questions you might have.

 

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Safety

1. Is this business safe or legal?
IGCOS.com has conducted business for over 2 years, and served hundreds of thousands of customers. We conduct hundreds of transactions per day, and we are adding new games to our roster every month. The stock we have available has been purchased legitimately from game players the world over who chose to sell their excess.

 

2. How to protect from imposters?
It is always safer to deal with a well known trader and seller. The following procedures are now implemented at 9A9Z.com for all trades and purchases to protect our customers from being scammed.

1. When purchasing products make sure you are always make your payment ONLY to sales@9A9Z.com ?on our website. Check the spelling! Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for ANY reason, it's not us!

2.When dealing with 9A9Z.com staff over Live Help, IF YOU ARE ASK TO HAND ANYTHING OVER FIRST before getting something when trading, send an email to sales@9A9Z.com with a password for him to repeat to you in a game if you are unsure!

3. An additional safety feature is to click on the Live Help Button on our website. That links you directly to an 9A9Z.com staff.

When you follow the above procedures, your trade or purchase from 9A9Z.com will always be 100% safe!

3. I'm worried about the privacy of my details?
We do not disclose your details to any third party. If you want to find out more about our policy go to Privacy Policy in the footer area on the homepage.

Paynova & moneybookers

this payment mode esay for buyer of European ,just to get a account ,check here for detail

3 About Delivery

After you payment we delivery within 30 minutes C 1 hour always.
You can reach to us on the email address below. And it might take 24 hours for us to respond. If you have any urgent desire, please feel free to contact us at LIVE CHAT
sales@9Z9Z.com
help@9A9Z.com

 




 
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